Laundry

An LG pair with the control panel built into the door face rather than on a panel above it — load it, pick a cycle, go. The dryer’s steam function is the one thing worth knowing about before laundry day.

• Washer and dryer are a matched LG front-load pair, controls built into each door rather than a separate top panel; a chrome rotary dial plus touch buttons select the cycle. At least one unit sits on a storage pedestal/base — confirm whether both do.
• Sliding lid: both machines have a "Sliding Lid" on the top of the cabinet — slide it back for a bit of extra top-loading counter space or venting.
• Wi-Fi / LG ThinQ: both machines are connected to LG’s ThinQ app, and finish notifications by email and in the app work as expected — start a load, and ThinQ tells you when it’s done. Both also offer Smart Diagnosis and Remote Start from the control panel.
• Utility sink sits beside the dryer for hand-washing, soaking, or rinsing out mop heads and cleaning supplies.
• Wire shelving with a hanging rail spans the wall above head height — shelf space for supplies and a rail for hang-drying or fresh-from-the-dryer garments.
• A window brings in natural light and, if you crack it, some extra ventilation for the room.

• Dryer vent cleaning: clean the lint screen before or after every load — but that alone isn't enough. Have the dryer vent duct itself (the ductwork running from the dryer to the exterior) cleaned at least once a year, or sooner if drying times start creeping up — lint accumulates inside the duct from the very first use even with a clean screen, and it's the leading cause of dryer fires. See the CPSC/NFPA guidance in Documents below.
• TurboSteam water line: the dryer’s steam function needs its own small water supply line, separate from the washer’s hot/cold hoses — locate its shutoff and include it in any winterizing or vacation-shutoff routine. Confirm at walkthrough where this line’s shutoff is.
• Washer supply hose inspection: check both hot and cold supply hoses every few months for bulges, cracking, or a hose that feels stiff or brittle. Replace supply hoses proactively every 3–5 years regardless of visible wear — failure rates climb sharply after 5 years, and a burst hose while you're out of the house is one of the most common (and expensive) home water-damage claims.
• Upgrade to braided steel hoses if the current ones are the plain black rubber kind — they resist bursting far better than unreinforced rubber. Confirm at walkthrough which type is installed.
• Washer drain/overflow: confirm the washer drains into a standpipe or the utility sink's drain with an air gap rather than a sealed connection. Confirm the drain configuration at walkthrough — and whether a drain pan exists, which matters because this room sits over finished space.
• Washer tub clean cycle: the washer’s panel includes a dedicated Tub Clean cycle — run it monthly (empty) to keep the drum and door gasket from developing mildew, the common front-loader complaint.
• Utility sink: ordinary care — nothing beyond normal drain upkeep.

• Drying takes much longer than it used to: the #1 cause is a partially clogged vent duct, not the dryer itself — check and clean the full vent run before assuming the appliance is failing.
• Water pooling near the washer: shut off the supply valves (hot and cold, typically behind or beside the machine) immediately and check the supply hoses and drain connection before running another load. For anything larger, see the Water leak runbook.
• Washer won't drain or is unbalanced: standard front-load troubleshooting — check for an unbalanced load first, then the drain hose or standpipe for a kink or clog.
• Musty smell from the washer: common with front-load washers if the door and gasket aren't left open to dry between loads. Leave the door cracked when not in use and wipe the gasket periodically.

The exact model numbers are still open, so the links below cover the likely models plus LG’s general support in case the plates turn up a different pair.

• LG — WM9000HVA washer support, manuals & warranty
  Official LG support page for the likely washer model — owner’s manual PDF and specs. Archived locally; text confirms the model family "WM9000H*A."
• LG — DLEX9000V (electric) dryer support, manuals & warranty
  Official LG support page for the likely dryer model. LG publishes ONE combined manual (MFL67731061) covering both the DLEX9000* (electric) and DLGX9001* (gas) series, archived here regardless. The file is 42.45 MB, over Cloudflare Pages' 25 MB/file cap, which is part of why the local archive doesn't ship in the showing/kiosk build.
• CPSC — overheated clothes dryers can cause fires
  Official U.S. Consumer Product Safety Commission guidance on dryer vent cleaning and fire prevention.
• NFPA / CSIA — dryer vent fire safety tips
  National Fire Protection Association safety tips, hosted by the Chimney Safety Institute of America.
• IBHS — prevent water damage from plumbing & appliances
  Insurance Institute for Business & Home Safety guidance on washing-machine hose inspection and replacement.