06·REF
Reference
Emergency and non-emergency numbers, who supplies each utility, the vendor directory, the complete document library, materials schedule, shopping lists, replacement-horizon forecast, FAQ, and glossary.
The back-of-the-binder section: everything you look up rather than read start-to-finish. It opens with the three “who do I call” tables — emergency numbers, utility providers, and the trades — because those are the pages you will want fastest and least often.
Emergency & non-emergency contacts
The numbers worth having in a phone before they are needed. Nothing on this list changes when the house changes hands.
| Who | Number | For |
|---|---|---|
| Emergency — fire, police, medical | 911 | Anything actively dangerous, right now. Fire, the smell of gas, a downed line, anyone hurt. Always first. |
| Ridgefield Police — non-emergency | 360-887-3556 | Non-urgent police matters, direct to the local department. |
| Clark County — non-emergency dispatch | 311 or 360-693-3111 | Non-urgent law enforcement — noise, abandoned vehicles, a report to file. It reaches the same dispatchers as 911 while leaving 911 free. |
| Poison Control | 1-800-222-1222 | Any poisoning exposure. Free, confidential, 24 hours. |
| 811 — call before you dig | 811 or 1-800-424-5555 | Required in Washington at least two business days before digging — fence posts, garden beds, a tree. The utility locate is free, and this house has an underground electrical service and irrigation lines in the ground. |
| Clark Public Utilities — power outage | 360-992-8000 | Report a power outage. Worth calling even when your own lights are on: the Powerwalls hide the outage from you, not from the neighborhood. |
| NW Natural — gas emergency, 24 hours | 1-800-882-3377 | Any smell of gas. Leave the house first, then call from outside — and call 911 too. |
| Clark Regional Wastewater District — sewer emergency | 360-993-8800 | Sewer backups and emergencies outside business hours. Call before calling a plumber: if the blockage is in their main, the plumber cannot help. |
| City of Ridgefield — after-hours water emergency | 360-887-6002 | A water problem on the City’s side of the meter — the meter itself, the street, or no water at all. |
The four that actually get dialled
Utility & service providers
Ridgefield splits its utilities across five organisations, and two of them surprise people: sewer is billed by the district and never appears on the City bill, and stormwater is the City’s, alongside water. Who each provider is, and their numbers, are permanent facts about this address. Putting an account into your own name is a one-time step and is set out in the Appendix — Taking Ownership.
| Service | Provider | Numbers |
|---|---|---|
| Electricity | Clark Public Utilities | Customer service 360-992-3000 (live, 24/7) · outages 360-992-8000. Also the counterparty to the solar net-metering arrangement — see Electrical & Energy. |
| Natural gas | NW Natural | Customer service 1-800-422-4012 (Mon–Fri) · 24-hour emergency 1-800-882-3377. |
| Water & stormwater | City of Ridgefield | Utility billing 360-887-3557 · Public Works 360-887-8251 · after-hours emergency 360-887-6002. Water and stormwater are the only two utilities the City itself provides. |
| Sewer | Clark Regional Wastewater District — not the City | Main line 360-750-5876 · after-hours emergency 360-993-8800. |
| Trash, recycling & yard debris | Waste Connections of Washington | 1-800-457-1379. Garbage collection is required in Ridgefield; recycling — a 95-gallon cart on an every-other-week cycle — and yard debris are optional add-ons. collection day for this address to confirm |
| Internet | which provider serves this address is to confirm | The building has fiber to the home and its own structured cabling throughout — see Network & Connectivity. Ridgefield-area candidates worth checking are Ziply Fiber, Frontier, CenturyLink/Lumen, and Comcast/Xfinity. |
Vendor & contractor directory
Who built and installed this house, and who to call. The named rows are the trade contractors of record for the 2017 build; whether any of them still has an active relationship with this address is a separate question, chipped where it matters.
| Role | Vendor / contractor | Contact | Notes |
|---|---|---|---|
| General contractor / builder (2017) | Kingston Homes LLC | kingstonhomesllc.com | The builder of record. The property is Lot 3 of its plat (“Lot CT 3” on the original lighting order). This is the party to ask for the plan set, the subcontractor list, and any warranty paperwork. |
| Roofer | To gather | To gather | |
| HVAC servicer | HeatGuy LLC | (360) 253-HVAC (253-4822) · heatguyllc@gmail.com · heatguyllc.com · 5913 NE 127th Ave, Ste 500, Vancouver, WA 98682 | Services the Ruud furnace and set its filter and service schedule; installs and services Ruud & Daikin equipment. whether they are still under contract for this house is to confirm |
| HVAC installer (2017, if different from servicer) | To gather | To gather | |
| Plumber (2017 build) | Homola Plumbing, Inc. | To gather | The plumbing trade contractor of record for the build — the steam generator, the Rinnai tankless heater, the water treatment train, and the fixture rough-ins. The first call for anything on those systems that needs its original installer. |
| Electrician | To gather | To gather | Relevant to the main panel and breaker labeling. |
| Solar installer | Tesla Energy | direct Tesla install vs. authorized reseller — to confirm | Sold and typically installed direct by Tesla. Which it was determines which Tesla service path applies to this array. |
| Landscaper / irrigation installer | To gather | To gather | Separate from the HOA’s landscaping company, which maintains the front area and winterizes the irrigation for the whole HOA each fall. |
| Network / AV integrator | To gather | To gather | Whoever ran the 100% PoE wiring and set up the media room. |
| Alarm installer & monitoring (Concord 4 panel) | Global Security, downtown Vancouver | 800-446-2400 · global4security.com | Installed the Concord 4 panel and monitored it during its working life. The system has been dormant for a long time — see the Alarm System page. Global Security is the party most likely to still hold a record of this installation. |
| Security/access installer (Schlage/Eufy/Linear smart devices) | To gather | To gather | |
| Lighting showroom (2017 fixture order) | Globe Lighting, Portland OR | 360-735-8042 | Supplied the house’s light fixtures and ceiling fans under order S3589095 — at least ten line items on the one number. One call quoting that order number would very likely reproduce the complete fixture schedule for the whole house. |
| Plumbing wholesaler (2017 supply order) | Keller Supply, Vancouver #6 | 5408-C NE 88th St, Suite A, Vancouver WA 98665 | Supplied Homola Plumbing for this build, sales order S010324741, dated 03/13/2017. Quoting that number to Keller would very likely reproduce the original plumbing-fixture order lines. |
| Painter | To gather | To gather | Feeds the paint schedule below. |
| Cabinet / countertop fabricator | To gather | To gather | |
| Pest control | To gather | To gather | |
| Gutter service | To gather | To gather | Whoever currently does the twice-yearly clearing, if outsourced. |
Document library
Every device in this house, with its official manufacturer support page. The showing edition links online sources only; the local documents archive ships with the owner’s edition.
Paint colors & materials schedule
So a touch-up or a replacement is an exact match, not a guess. A quantity of the house’s own paint is left behind with the house, which covers most touch-up work without buying anything — the entries below are for when you need more, or need it matched.
Read the can before you match to it
| Item | Location | Brand / color / product |
|---|---|---|
| Exterior siding paint | Whole house | A darker ocean blue with green in it. exact brand, colour name, and code to record from the can |
| Exterior trim paint | Whole house | White. exact brand, colour name, and code to record from the can |
| Interior wall paint | Throughout | A grey. exact brand, colour name, and code to record from the can |
| Cabinet finish | Kitchen / bar / baths | To gather |
| Flooring — hardwood | Main living areas | To gather (species, finish, brand) |
| Flooring — tile | Baths / entries | To gather (product, grout color) |
| Flooring — carpet | Bedrooms | To gather |
| Countertops | Kitchen / bar | To gather (material & slab/lot if stone) |
| Roofing material & color | Roof | To gather |
| Garage floor coating | Garage | To gather |
Consumables shopping list
The part numbers to order from, so nothing turns into a research project at the wrong moment.
| Item | Where used | Part / size | Source |
|---|---|---|---|
| Projector lamp | Media room — Epson 5040UB | Epson ELPLP89 / V13H010L89 | Epson — official accessory page ↗ |
| Projector air filter | Media room — Epson 5040UB | Epson ELPAF39 / V13H134A39 | Epson — official accessory page ↗ |
| Furnace filter | HVAC — Ruud Ultra Series furnace | 20¾" × 27¾", MERV 8 media filter; replace every 6 months | — |
| Ecobee remote sensor batteries (if sensors are present) | Wherever remote sensors are placed | CR2032 coin cell is typical for Ecobee sensors confirm sensor count/model | Ecobee support ↗ |
| Refrigerator/freezer water & ice filter | Kitchen | model unknown | — |
| Water softener salt | Softener brine tank | Generic pelletized softener salt (or potassium chloride, if preferred) confirm the salt type this unit currently uses | General water-softener salt guidance ↗ |
| Smoke & CO alarm batteries | Whole house | battery type per unit — to gather; some may be sealed 10-year units | NFPA guidance ↗ |
| Kegerator CO2 tank | Bar & butler’s pantry | tank size to gather — commonly 5 lb or 20 lb | — |
| Garage door opener remote batteries | Garage | remote model unknown | — |
| Steam generator descaling solution | Master bath — Mr. Steam MS400EC1 | A citric-acid-based descaler; never bleach. Rarely needed here — the generator’s flush system works and it is fed softened water the exact product Mr. Steam approves is to confirm | Mr. Steam — maintenance guidance ↗ |
Spares on hand (convey)
Physical spares already in the house — all of it conveys.
| Item | Quantity on hand | Notes |
|---|---|---|
| HVAC furnace filters | 2+ | Size 20¾" × 27¾", MERV 8 — the correct filter for this furnace (see Consumables above). The first year of changes is covered without a shopping trip. |
| Fuses (assorted) | 1 box | A box of assorted fuses, including the sizes used by the HVAC system. |
| Projector lamp | 1 spare | Spare for the Epson 5040UB in the media room — see the Epson ELPLP89 listing above. |
| Kegerator cleaning kit + CO2 hardware | Full kit | Conveys with the bar/kegerator — see the Bar & Butler’s Pantry page. |
| Drip-irrigation spare parts (emitters, tubing, fittings) | Enough to outfit two or three houses | Conveys with the house; supports the drip zone covering the raised beds, the north- and east-side plantings, and the bar area — see the Irrigation & Exterior Water page. brand, part types, quantities, and storage location to gather |
| House paint | A quantity of each colour | Exterior, interior wall, and trim paint, left behind with the house — see the paint schedule above. |
Replacement-horizon forecast
A dated view of coming capital expenses — InterNACHI’s Standard Estimated Life Expectancy Chart for residential components, applied to this house’s 2017 build year. Every appliance and system below is the original 2017 unit, so the arithmetic is simple; the only replacement anywhere in the house is the ecobee thermostat. These are planning estimates, not predictions: InterNACHI’s chart assumes normal maintenance and average conditions. A well-maintained item (see the Maintenance Calendar above) will often outlast its number, and where a manufacturer publishes its own spec for the exact unit installed here, trust that over this generic chart.
Nine years, no failures
| Component | Installed | InterNACHI estimated life | Projected window |
|---|---|---|---|
| Roof covering | 2017, original | Asphalt/composition shingle: 20 yrs | ~2037 roofing material to confirm |
| Tankless water heater (Rinnai RUC80i) | 2017, original | Instant/on-demand: 10 yrs (InterNACHI’s general figure — many tankless manufacturers rate their own units for 15–20 yrs with annual descaling; treat 10 as a conservative floor) | ~2027 (conservative) / potentially mid-2030s per typical manufacturer specs |
| Furnace (Ruud Ultra Series) | 2017, original | Gas forced-air: 15–25 yrs | ~2032–2042 |
| AC condenser (Rheem RA1342AJ1NA) | 2017, original | Central air conditioner: 7–15 yrs | ~2024–2032 — past the low end of the generic range with no sign of trouble |
| Dishwasher (Bosch 800 Series) | 2017, original | 9 yrs | ~2026 |
| Refrigerator + freezer columns (Electrolux ICON) | 2017, original | 9–13 yrs | ~2026–2030 |
| Gas range (BlueStar RNB366BV2) | 2017, original | Gas range: 15–17 yrs (a commercial-style range like BlueStar is typically built well past this consumer-grade figure) | ~2032–2034 as a conservative floor |
| Garage door openers | 2017, original | 10–15 yrs | ~2027–2032 |
| Gutters (if aluminum) | 2017, original | 20–40+ yrs | ~2037–2057+ gutter material to confirm |
| Water treatment train (Clack WS1 valves) | 2017, original | Not on InterNACHI’s general chart; industry rule of thumb for the control valve/resin bed is ~10–15 yrs | ~2027–2032 for the valve/resin (the tanks themselves typically outlast this) |
| Projector lamp (Epson 5040UB) | Usage-based, not calendar-based | Epson spec: up to 5,000 hrs (Eco) / 4,000 hrs (Medium) / 3,500 hrs (High) | record current lamp hours from the projector menu to project a swap date |
Source
More reference material
Three more reference pages round this section out: the Floor Plans (both floors as the architect drew them, plus every piece of equipment this manual can put a pin on — the drawing behind every “Where” line in the binder), the Glossary (plain-language definitions of every technical term this manual uses) and the FAQ (including the honest “does this house have X?” answers). All three also appear as cards below.
Sources for the contacts & providers above
- Ridgefield Police
Non-emergency line 360-887-3556. - Clark County Sheriff — Report a Crime
Non-emergency dispatch: 311 or 360-693-3111. - Poison Help (HRSA)
National Poison Help line 1-800-222-1222. - WA Utilities & Transportation Commission — Call Before You Dig
811 or 1-800-424-5555, required by RCW 19.122 at least two business days ahead. - Clark Public Utilities — Contact
24/7 customer service 360-992-3000; outage line 360-992-8000. - NW Natural — Smell natural gas?
24-hour emergency line 1-800-882-3377. - City of Ridgefield — Water Service
Utility billing 360-887-3557, after-hours emergency 360-887-6002, Public Works 360-887-8251. - City of Ridgefield — Utilities
The City provides water and stormwater only; sewer, gas, electricity and garbage are franchised out. - Clark Regional Wastewater District — Contact
Main line 360-750-5876; after-hours emergency 360-993-8800. - Waste Connections of Washington
Hauler for Ridgefield; collection schedule lookup and customer service 1-800-457-1379.