07·OWN

Appendix — Taking Ownership

Everything you do exactly once: utilities, accounts, credentials, keys. Work through it in order, then put it away.

956 N Noble Loop · Showing Edition · Rev A · Aug 2026

This appendix is the handover. It is separated from the rest of the manual on purpose: transferring a utility account or moving a thermostat to your own login happens once, while everything in Parts 1–6 stays true for as long as the house stands. Work through the sequence below in order over your first week or two, and you should never need to open this section again.

The short version

Four things, in this order: put the utilities in your name (do this first — it has the longest lead time), take the credentials sheet and get onto the network, move the smart-home accounts one vendor at a time, and make the house yours — re-key, reset codes, and decide what to do about the dormant alarm.

1 · Put the utilities in your name

Do this first; some providers take a few days. Ridgefield splits its utilities across five organisations, and the two most commonly missed are sewer — billed by the district, not the City — and stormwater, which is billed by the City along with water. Who each provider is, and their numbers for the life of the house, are in Part 6 — Reference; what follows is only the act of transferring.

Utility	Provider	Start / transfer service
Electricity	Clark Public Utilities	Online at clarkpublicutilities.com, or call 360-992-3000 (live representative, 24/7). Mention the solar and Powerwall net-metering arrangement — see Electrical & Energy — as the interconnection agreement is assigned with the house.
Natural gas	NW Natural	Start-service form at nwnatural.com, or call 1-800-422-4012 (Mon–Fri, 7am–6pm PT).
Water & stormwater	City of Ridgefield (Utility Billing)	Call 360-887-3557 or use the form at ridgefieldwa.us. No deposit for new residential customers.
Sewer	Clark Regional Wastewater District — not the City	Call 360-750-5876 or see crwwd.com. Easy to miss, because it does not arrive on the City bill.
Trash / recycling	Waste Connections of Washington	Start service at store.wcnorthwest.com or call 1-800-457-1379. Garbage service is required; recycling and yard debris are optional add-ons. Collection day for this address is in Reference.
Internet	to confirm which provider serves this address	The building already has fiber to the home and its own structured cabling (see Network), so this is an account, not an installation.

2 · Take the credentials sheet, and get on the network

No password, lock code or account login appears anywhere in this manual, in any edition. They are all on a single sealed sheet handed over at closing. Take it, keep it somewhere safe, and change what matters to you.

WiFi network name and passwordSealed credentials sheet

Join the network with the details on the sheet, then change the password to one of your own — Network & Connectivity has the how.
The guest network is separate and can be left as it is or turned off entirely.
If you intend to take over the network hardware rather than replace it, read the network page’s technical reference before resetting anything: the gateway is end-of-life and cannot be re-adopted after a wipe.

3 · Move the smart-home accounts

The house has a thermostat, a keypad deadbolt, a video doorbell, a garage controller, an irrigation controller, a Tesla energy system and a Tesla wall connector. Each is tied to an account, and each needs a small, one-time handover so that you control it and the previous owner does not. There is a per-vendor, step-by-step runbook — written for both sides, what the seller does before closing and what you do after — at Smart-home account transfer.

The one that cannot wait, and cannot be fixed from your side

The front door lock is enrolled in the previous owner’s Apple HomeKit home. A HomeKit accessory belongs to exactly one home, so until the seller removes it, their household keeps working digital keys to your front door — and the lock will refuse to join your Apple home at all. This must be done by the seller before closing. The account-transfer runbook covers it, and the fallback if it was missed.

4 · Make the house yours

Re-key or replace the exterior locks, and set your own codes on the keypad deadbolt. Delete every code you did not create. See Security & Access.
Decide about the alarm. A Concord 4 panel is installed and wired but has been dormant for years; its backup battery is 2017-vintage and certainly dead. Reactivate it, leave it, or decommission it — Alarm System lays out what each involves.
Check the garage door remotes and keypad, and clear any you were not handed.
Register the appliances and equipment in your name where warranty remains. Model and serial numbers are on each item’s page under Specifications. Note that the tankless water heater’s product-registration card is still taped to the unit and was never sent in — registering it is worth doing while you are working through this list.
Set the mail up — the cluster box and its key are part of the handover.

5 · What came with the house

What conveyed with the sale — from the solar array and the batteries, which are part of the building, through to the furniture, almost none of which left — is set out in What Conveys. It is kept here rather than in Part 1 because it describes a moment in the house’s history rather than the house itself. Once you have checked it against your purchase agreement, you are done with it.

When you have finished

Close this appendix. Nothing in Parts 1–6 assumes you have read it, and nothing in it needs doing twice. If you ever sell the house, this is also the section to hand back — the same sequence runs in reverse.

Sources

City of Ridgefield — "Just Moved to Ridgefield?"
Clark Public Utilities (electric), NW Natural (gas) and Waste Connections (garbage) serve Ridgefield.
City of Ridgefield — Utilities
The City provides water and stormwater only; sewer, gas, electric and garbage are franchised out.
City of Ridgefield — FAQ: what utilities does the City provide?
Sewer is Clark Regional Wastewater District, not the City.
City of Ridgefield — Manage Your Utility Account
Water and stormwater setup: 360-887-3557, no deposit for new residential customers.
Clark Public Utilities — Contact
24/7 customer service 360-992-3000.
NW Natural — Start, Stop or Transfer Service
Online start-service form; customer service 1-800-422-4012.
Clark Regional Wastewater District — Connect to Sewer
Connection process; main line 360-750-5876.
Clark Regional Wastewater District — Service Area
The District, not the City, serves Ridgefield sewer.
Waste Connections of Washington
Hauler for Ridgefield; account start and schedule tools; 1-800-457-1379.

In this part

07·ACC Smart-home account transfer Every device, every vendor, both sides of the sale. Start this before closing. 07·CONV What Conveys Three tiers — part of the house, intended to stay, and the furniture, essentially none of which is leaving.