02·ALARM

Alarm System — Concord 4

A hardwired Interlogix (GE / UTC Fire & Security) Concord 4 security panel, installed during the 2017 build and monitored by Global Security of Vancouver, Washington. Nothing on it has been enabled or active in a long time. This page records what is in the wall, what condition it is in, what returning it to service would involve, and who to call.

956 N Noble Loop · Showing Edition · Rev A · Aug 2026

At a glance

A hardwired Interlogix (GE / UTC Fire & Security) Concord 4 alarm control panel — an 8-zone board with a keypad bus and a phone-line dialer — installed as part of the original 2017 build and set up and monitored by Global Security of downtown Vancouver, Washington. It is a conventional wired burglar-alarm system: door and window contacts wired back to a panel, a keypad to arm and disarm, a siren, and a communication path to a monitoring centre.

Where: A locked steel enclosure — “the can” — mounted high and conduit-fed in an upstairs closet, sharing that closet with the steam generator and the network gear. The exact closet and wall, and the keypad locations, are in the owner’s edition.
Must know: The system is dormant. Nothing on it has been enabled or active for years — no monitoring, no arming, no contract. It is not protecting the house today and should not be counted on as if it were. Everything hardwired into the walls is still there, so reactivation is a real option rather than a rebuild; it is a technician visit, a new backup battery, and a modern communication path, not a new alarm system. See Bringing it back below.
Status: Dormant. Hardware is original to the 2017 build and has not been opened or serviced since. The backup battery is nine years old and past end of life. Reactivation requires a licensed alarm technician.

2Everyday use

There is no everyday use. The system is dormant — nothing has been enabled or active on it in a long time — so nothing about daily life in this house involves arming, disarming, or a monitoring centre.

What that means practically: the doors and windows that were wired in 2017 still have their contacts, the panel is still in its can, and the wiring still runs back to it. None of it is doing anything. A Concord 4 in normal service is a conventional hardwired panel — a keypad takes a numeric code to arm or disarm, each door, window, or motion sensor is wired to one of the panel’s eight zones, and an alarm event is reported off-site by a communicator. That is the system you would get back if you chose to reactivate it, and none of it requires an app or a subscription to arm and disarm locally.

Why a dormant alarm still matters

Two reasons. First, it is infrastructure the house already has: the hard part of an alarm installation is getting wire into finished walls, and that work is done and paid for. Second, a locked steel panel and a keypad on a wall look like an armed house — to whoever lives here, to a guest, and to an insurer being asked about an alarm discount. Knowing plainly that it is off is worth more than assuming it is on.

This is not the house’s working security

What is actually live at the entries is on the Security & Access page: the Schlage Encode Plus deadbolt on the front door, the Eufy video doorbell, and the garage controller. Those are the systems the house actually uses at its entries.

3Maintenance

The backup battery is past end of life — replace it whatever else you decide

The panel takes a 12V, 4.5–5.0 Ah sealed lead-acid battery (Interlogix part 60-681; equivalent to a Portalac PE12V4.5 or a generic UB1250), and the one in the can is an ELK-brand 12V 5Ah SLA from the 2017 install. Sealed lead-acid batteries have a design life of roughly three to five years; at nine, this one is finished. A replacement costs well under $20 and swaps in with no tools beyond the can’s own key. Old SLA batteries can vent or swell, so this is worth doing even on a system nobody intends to reactivate.

The panel’s own door label states it is UL/SIA CP-01 listed and carries a printed note that the system “is intended to be checked by a qualified technician at least every three years.” No such check has happened on a system now roughly nine years old.
Zone wiring uses 2kΩ end-of-line resistors at the last device on each loop, on both the numbered zones and the Zone 8 smoke branch — the value a technician will want if a zone needs troubleshooting or a sensor needs replacing.
The panel self-tests its battery automatically when it is powered and in service (every 24 hours, or every 4 hours with UL 98 options enabled), and reports a low-battery trouble condition on the keypad.
Because Interlogix no longer exists, there is no manufacturer support line. Parts remain available through alarm-supply distributors, and any licensed alarm technician familiar with older hardwired panels can service this board — it does not require an Interlogix specialist.

Bringing it back

Reactivating a dormant hardwired panel is ordinary work for an alarm company, and the order is always the same. Anyone who wants a monitored alarm in this house should price a reactivation before assuming a whole new system is needed — in most cases the wiring, the contacts, and the siren are the expensive part, and they are already installed and paid for.

Call an alarm company for an assessment. Global Security of downtown Vancouver, Washington (800-446-2400) installed and monitored the system and is the firm most likely to hold a record of this address; any licensed alarm technician who works on older hardwired panels can also service it. Ask specifically for a Concord 4 assessment, not a replacement quote.
Replace the backup battery. A 12V 4.5–5.0 Ah sealed lead-acid battery, under $20, swapped in with no tools beyond the can’s key. It is a prerequisite for everything that follows — and worth doing regardless, for the reasons at the top of this section.
Have the programming read out. The technician reads the panel’s zone assignments and codes off the keypad. This produces the zone map — which zone is which door or window — that nobody currently has.
Walk-test every zone. Open each door and window in turn and confirm the panel sees it. Nine years is long enough for a contact to have been painted over, a magnet to have shifted, or a wire to have been cut during a later job. This step tells you what, if anything, needs repair.
Establish a communication path. This is the step with a cost attached. The panel’s built-in path is a telephone-line dialer, and the house has no analog landline for it to dial out on. The modern answer is a cellular communicator on the panel, which is also what a monitoring company will want to sell you. Whether the Alarm.com cellular/IP module supplied with the original installation is physically wired into the panel is to confirm — if it is, this step may be a reactivation rather than a purchase.
Take monitoring, or don’t. A Concord 4 works perfectly well as a local, siren-only alarm with no contract at all: it arms, it detects, it sounds. Monitoring adds off-site dispatch. Both are legitimate, and the second one is a monthly bill for as long as it runs.

The platform is end-of-life, and that is a real factor

Interlogix ceased operating as a company in 2020 and the Concord 4 platform is discontinued. Batteries, end-of-line resistors, and compatible keypads remain available through alarm-supply distributors, and technicians familiar with the platform are not hard to find — but no new features are coming, and a technician may reasonably propose putting a modern panel on the existing wiring instead. That is a legitimate option too, and it is cheaper than it sounds precisely because the wiring stays.

There is no app. The Concord 4 board predates that model of product entirely, and nothing about arming, disarming or silencing it happens on a phone. App control on this platform comes only from an Alarm.com communicator module plus an account with a monitoring company that uses Alarm.com; neither is active here. A reactivated panel without that module is operated the way it was designed to be — from a keypad on the wall.

4Troubleshooting

Situation	What to do	When to call someone
A keypad is beeping or showing a trouble tone	On a dormant system with a nine-year-old battery, a dead backup battery is the overwhelming favourite. Replace it first (see Maintenance).	Trouble tone persists after a battery swap → a technician reads the fault code off the keypad.
You want to know whether the system is on	It is not. Nothing has been enabled or active on it in years. A lit keypad, if you find one, means the panel has power — not that the system is armed or monitored.	Any doubt, or you want it back in service → book the assessment in Bringing it back.
You do not know the code	Do not guess. Repeated wrong codes on a panel of this generation can lock the keypad out, and there is no self-service recovery.	A technician reads and resets the codes at the panel.
You want to reprogram or repurpose it	The panel’s programming has never been read out, so there is no baseline to edit from. Start with the read-out step in Bringing it back.	Any programming change → a licensed alarm technician.
You want the panel gone	Removing the can and the keypads is straightforward; the in-wall wiring and contacts are usually left in place. Worth pausing on — the wiring is the part that is hard to replace, and a future owner may want it.	An alarm technician or a competent electrician can decommission it cleanly.

A siren is not monitoring, and monitoring is not a siren

These are two separate things and it is worth keeping them apart when you get a quote. A Concord 4’s local functions — keypad, zone sensing, siren — work on their own with no contract. Monitoring is the off-site half: a communicator sends an alarm to a central station, which calls you and dispatches. Reactivating the first is cheap. The second is a recurring cost and a decision of its own.

5Specs & identity

Identity
Type	Hardwired security-alarm control panel, Interlogix / GE / UTC Fire & Security “Concord 4” family
Panel model	Board family 600-1021-95R / 600-1022-95R (the same wiring diagram also covers 600-1040 and 600-1042); the board carries a “95R” marking
Regulatory IDs	FCC registration US:B4ZAL01B60095R · ACTA registration 1175-CONCORD4 · c UL us listed, S4006 · UL/SIA CP-01 listed installation
Install date	On or before 2017-05-16 — original to the build
Installer and monitoring company	Global Security, downtown Vancouver, Washington — 800-446-2400 · global4security.com. They installed the system and monitored it; they are the first call for an assessment.
Current status	Dormant. Nothing enabled or active on the system in a long time — no monitoring contract, no arming, no service history since installation.
Platform status	Interlogix ceased operating in 2020 and the Concord 4 platform is end-of-life. Hardware, batteries, and end-of-line resistors remain available through alarm-supply distributors; any licensed alarm technician can service it.
Serial number	owner's edition
Panel location	Locked steel enclosure on the south wall of bedroom 3’s closet, mounted high on the wall with conduit-fed cable entry. The closet’s other two walls carry the steam generator (north) and the network gear (dead centre, on a shelf, with the cabling entering from the east wall). Keypad locations are to confirm.

Owner's edition

Full details in the owner's edition — serial numbers, configuration and identity details continue in the complete manual, handed to the buyer at closing.

Zones & keypad bus
Zone count	8 hardwired zones — Zones 1–7 general-purpose, plus Zone 8 configurable as a dual-purpose 2-wire smoke-detector branch
End-of-line resistors	2kΩ, at the last device on each zone and smoke loop (Interlogix part 49-454)
Keypad bus	SuperBus 2000 — up to 16 bus devices (keypads) across all partitions; compatible touchpad models are 60-746-01, 60-803, 60-804, 60-820, 60-983, 60-984, 60-985
Zone assignments	Which physical zone number corresponds to which door, window, or sensor is not recorded anywhere and the panel’s programming has never been read out. To capture during the reactivation assessment.
Keypads installed	Count and room locations to confirm, as is the master/user code.

Power
Backup battery spec	12V, 4.5–5.0 Ah sealed lead-acid (Interlogix part 60-681; equivalent Portalac PE12V4.5 or generic UB1250) — or 12V 7 Ah (part 60-680) as the higher-capacity option
Installed battery	ELK-brand 12V 5Ah sealed lead-acid from the 2017 install — past end of life at roughly nine years; replace regardless of whether the system is reactivated
Transformer	16.5VAC 40VA (Interlogix part 600-1023; 600-1023-CN for Canada)
Standby load	Piezo exterior siren: with AC power, max alarm load 1 A; normal standby ~90 mA on a 4.5–5.0 Ah battery, ~190 mA on a 7 Ah battery

Communication & compliance
Telco connection	RJ31X / CA38A phone jack via a DB-8 cord — the panel is a phone-line dialer by design
Cellular/IP module	An Alarm.com communicator module was supplied with the original installation. Whether it is physically wired into the panel is to confirm — it decides whether restoring an off-site communication path is a reactivation or a purchase.
Listing	UL/SIA CP-01 — the false-alarm-reduction standard for residential alarm systems
Required service interval	Per the panel’s own printed label: checked by a qualified technician at least every 3 years.

6Documents & links

Interlogix shut down in 2020, so there is no live manufacturer site. Every source below is a distributor, dealer, or archive mirror hosting the manufacturer’s original PDF.

Concord 4 — Installation Manual (PDF)
P/N 466-2182, Rev. K (Aug 2016) — hosted by an alarm dealer; the manufacturer’s own domain is dead. This is the document the panel’s wiring diagram references as “installation instructions 466-2182.”
Concord 4 — User Manual (PDF)
P/N 466-2183, Rev. E (Jul 2016) — also dealer-hosted. Note on numbering: the panel’s printed compliance block reads “Manual Part # 422-2183,” but every independently hosted copy of the Concord 4 User Manual is numbered 466-2183; 466-2183 is the correct number.
Interlogix Concord 4 — Install Guide (Alarm Grid)
A second, independently run mirror of the same 466-2182 installation manual, in case either PDF above goes stale.

Section 8Technical reference ExpandCollapse

The engineering layer — for a buyer's technician, or a curious owner.

For the technician who opens this can, or anyone weighing what a reactivation would involve — the wiring-level picture, from the factory diagram taped inside the panel door.

A factory wiring-diagram sheet (“422-3781 Rev. E”) is taped inside the Concord 4’s enclosure door: full terminal legend, every accessory’s part number, the complete UL/SIA CP-01 compliance block, and a warning label about the panel’s alarm-verification delay feature. It is still in the can for whoever opens it next.

Owner's edition

Full details in the owner's edition — serial numbers, configuration and identity details continue in the complete manual, handed to the buyer at closing.

The communication question, and why it is the one that costs money. A Concord 4’s built-in path to the outside world is a phone-line dialer through the RJ31X jack — nothing more, unless a module is added. The Alarm.com module supplied with the installation is exactly that add-on: a cellular/IP bridge that lets the panel report alarms without a working landline, and lets a monitoring company (or the homeowner, through the Alarm.com app) see status remotely. Whether it is wired into this panel today is the single fact that decides what reactivation costs, because no modern monitoring arrangement is going to run over an analog phone line this house does not have.

What normal operation looks like. A SuperBus 2000 keypad takes a numeric code to arm and disarm; the board reports over the RJ31X telco connection and, if fitted, the cellular module; an 8-ohm, 15-watt Piezo Dynamic exterior siren sounds locally on an alarm event; and the panel self-tests its own battery. None of that requires an app — a communicator layer, if present, is additive (remote arm/disarm, push notifications, central-station dispatch), not required for the panel to work as a local siren-only system.

Open items: the board’s serial number; the number of keypads and where they are; the zone-to-opening map from the panel’s programming; whether the Alarm.com module is physically installed; and whatever service or monitoring record Global Security still holds for this address.