02·SEC
Security & Access
Three connected devices guard the house’s entries: a Schlage Encode WiFi deadbolt, a Eufy Security 2K dual-cam video doorbell, and a Linear/GoControl garage door controller. Each has its own app and its own account — day one means resetting all three.
At a glance
A Schlage Encode WiFi deadbolt (keypad code, app, or a physical key), a Eufy Security 2K dual-cam video doorbell that’s wired into the house’s original doorbell circuit and backed by a eufy HomeBase, and a Linear/GoControl Z-Wave garage door controller that adds remote open/close and status reporting to the existing garage door opener. Pressing the doorbell rings the original wall chimes that came with the house, plus a chime built into the HomeBase. No other cameras are installed in this house as far as this manual knows — the doorbell is the only one.
- Where
- The deadbolt is on which exterior door(s) — to confirm at walkthrough. The doorbell mounts by the front entry. The garage controller is wall-mounted near the garage door opener, wired to a nearby outlet, with a wireless sensor on the door itself.
- Must know
- All three devices still remember the seller — their codes, their accounts, their WiFi. None of that transfers automatically. Before move-in, every code gets deleted and every account gets reset — see the checklist in App & account. The garage controller is Z-Wave, not WiFi on its own; it needs a hub, and which hub runs it in this house is a walkthrough item that changes exactly how its handover works.
- Status
- Installed and operating. Door assignment, HomeBase generation, garage Z-Wave hub, and exact model numbers are to confirm at walkthrough.
2Everyday use
None of these devices require an app for daily use — the keypad takes a code, the doorbell rings your phone, and the garage door opens the way it always did, plus a status you can check remotely.
Schlage Encode deadbolt
- Touch the dark panel to wake the keypad, enter your code, then press the button with the lock icon. You do not need a code just to lock the door — a one-touch lock button works with the door closed.
- From the Schlage Home app (with a connection), tap Lock/Unlock on the lock’s tile from anywhere.
- A standard key cylinder sits below the keypad as a backup — for a dead battery, a WiFi outage, or simply not having your phone.
The keypad numbers aren’t in phone order — on purpose
Eufy video doorbell
- A visitor triggers a phone notification through the Eufy Security app. Tap it for live video — from both the main 2K camera and the lower angle that frames packages on the step — and two-way talk.
- The doorbell is wired into the house’s original doorbell circuit, so pressing it also rings the original wall chimes — exactly like it always did — in addition to the phone notification and a chime built into the HomeBase.
- Recordings save locally and encrypted to the HomeBase at no monthly cost; open the app’s Events tab to play them back.
Garage door
- Open or close it remotely from whichever smart-home app is paired to the house’s Z-Wave hub (which hub — to confirm) — the same app shows whether the door is currently open or closed, reported by a wireless sensor on the door.
- The original wall pushbutton and any existing remotes keep working exactly as before — the controller listens in on the opener’s circuit, it doesn’t replace it.
What this page does and doesn’t cover
3App & account
Three separate apps, three separate accounts — none of them talk to each other, and none of them came with the house pre-linked to you.
- Schlage Home (iOS/Android) — manages up to 100 access codes per lock, schedules, and virtual keys shared with guests.
- Eufy Security (iOS/Android) — manages the doorbell and its HomeBase: live view, event history, and notification settings. The physical chiming (original wall chimes + the HomeBase’s own chime) rings on its own wiring/hardware and isn’t something the app turns on or off.
- A Z-Wave hub app (name to confirm) — the Linear/GoControl garage controller has no app of its own. It speaks Z-Wave to a hub (common examples: SmartThings, Hubitat, a security panel) and that hub is what puts “open/close/status” in a phone app. Identifying the hub is a walkthrough priority — it determines the entire handover procedure below.
HomeKit — removed before handover
One lock, zero dependencies on day one
Day one: re-key your smart home
Do this before you rely on any of these devices
- Schlage deadbolt — factory reset it. Remove the battery cover, hold the reset button (black circle, right of the interior thumbturn) until the LED flashes red, then keep holding until it turns solid blue. This erases every code and virtual key. Set a fresh code and connect it to a new Schlage Home account you control.
- Re-key the physical cylinder too. A factory reset clears the electronics, not the mechanical key. If you don’t know how many physical keys exist or who holds one, have a locksmith re-key the cylinder (or run Schlage’s own SecureKey re-key kit) — inexpensive insurance a code reset alone doesn’t give you.
- Eufy doorbell — remove it from the seller’s account, then factory-reset it. The seller (or you, if you have access) opens Eufy Security → Device Settings → Remove Device. If that account isn’t available, press and hold the doorbell’s recessed reset button until the LED changes. Either way, treat it as untrusted until it’s been re-added fresh to a HomeBase under an account only you control.
- Garage controller — exclude it from the seller’s hub, then include it on yours. Z-Wave devices are “included” (paired) to exactly one hub controller at a time. The seller’s hub needs to formally exclude/remove the device (or, failing that, a factory reset of the controller module itself); then your own hub includes it fresh. The exact steps depend entirely on which hub is in use — a walkthrough item.
- Reconnect all three to your own WiFi once the house WiFi password has been changed (see the Network page) — the Schlage lock and the Eufy HomeBase both need the new password re-entered.
Any WiFi password these devices were originally paired with, and any prior owner account emails on fileSealed credentials sheet · handed over at closing
4Maintenance
Schlage deadbolt
- Batteries: four AA alkaline cells, replaced from the interior side. Schlage estimates roughly six months of typical use per set.
- Low-battery warning: a flashing red battery icon on the keypad, plus an alert in the Schlage Home app — replace promptly rather than waiting for a dead lockout.
- Battery type matters: Schlage specifically advises against lithium cells and rechargeable NiMH batteries — NiMH’s lower voltage (1.2V vs. 1.5V) reads as partially drained from the day you install it.
Eufy video doorbell
- Power: wired continuously from the house’s existing doorbell wiring — there’s no battery to charge or replace day-to-day, and no “low battery” routine to keep on top of.
- Lens care: wipe the two lenses free of dust, spiderwebs, and water spots occasionally — the wide 160° lens is the first thing to show a smudge in video.
Garage controller
- Essentially maintenance-free — it’s a small transceiver module, not a motor or moving part.
- Wireless door sensor: the tilt sensor mounted on the door itself runs on a coin-cell battery (CR2032 on this product family) — if the app starts reporting stale or missing open/closed status, that battery is the first thing to check.
- Worth a periodic check regardless of this controller: the garage door opener’s own safety-reverse photo-eye sensors (near the floor on each side of the door) should be clear of dust and cobwebs — that’s an opener-level safety feature, not something this controller manages.
5Troubleshooting
| Device / symptom | First checks | When to escalate |
|---|---|---|
| Schlage — keypad unresponsive | Cold weather and low batteries are the two most common causes. Swap in four fresh AA alkaline batteries first. | Still dead after a battery swap → the keypad module itself; contact Schlage support. |
| Schlage — won’t connect / shows offline in app | It lost WiFi. Re-run WiFi setup for the lock in Schlage Home. If the whole house network is down, fix that first (see Network page). | Reconnects to WiFi but still won’t sync → try removing and re-adding the lock in the app. |
| Schlage — deadbolt is hard to turn / binds | Usually door/strike-plate alignment, not the lock — check that the door hasn’t settled or swollen with weather. | Persistent binding → a door/frame adjustment, not a lock problem; call a locksmith or handyman. |
| Eufy — no notifications | Confirm the HomeBase is powered and shows online in the app, and the doorbell has signal to it (they talk over 2.4GHz WiFi/local link, not directly to your router). | HomeBase online but doorbell still silent → check notification settings in the app before assuming a hardware fault. |
| Eufy — neither chime rings | Two separate chimes can sound on a press: the original wall chimes (wired into the house’s existing doorbell circuit) and the HomeBase’s own built-in chime. If neither rings but the phone notification still arrives, check that the HomeBase is powered on and check the app’s chime/notification settings before suspecting the wiring. | Phone notification also missing, or wiring visibly disturbed → likely a wiring fault behind the button, not a settings issue; an electrician or Eufy support can trace it. |
| Garage — app shows wrong open/closed status | Check the wireless tilt sensor on the door (battery, and that it’s still firmly attached) — that sensor is the source of the status shown in the app. | Status still wrong after a sensor check → re-pair the sensor to the controller per its manual. |
| Garage — app can’t open/close the door | Confirm the hub itself is online first (a Z-Wave hub outage looks identical to a garage-controller failure). The original wall button should still work regardless — use it to rule out the opener/motor. | Wall button works but the app never does → a Z-Wave inclusion/hub issue, not the opener. |
Don’t factory-reset any of these in a panic
6Specs & identity
| Type | Schlage Encode Smart WiFi Deadbolt — built-in WiFi, no separate hub required |
|---|---|
| Likely model | BE489 series (base Encode — no Apple Home Key/NFC reader visible in the walkthrough photo, which would indicate Encode Plus instead) confirm exact SKU/trim at walkthrough |
| Finish | Satin nickel |
| Door(s) installed on | owner's edition |
| Serial number | owner's edition |
| Physical key backup | Standard re-keyable cylinder, visible on the lock face |
| Consumable | 4× AA alkaline batteries (avoid lithium or rechargeable NiMH) |
| App | Schlage Home (iOS/Android) |
| WiFi network | password on the credentials sheet |
| Schlage Home account login | see credentials sheet |
| Access codes | see credentials sheet |
| Type | Eufy Security Video Doorbell — dual-camera, 2K main lens + secondary package-view lens, 160° wide view |
|---|---|
| Exact model | owner's edition |
| Mount location | owner's edition |
| Power | Wired — powered continuously from the house’s existing doorbell wiring, not battery-dependent for daily use |
| Chime | Rings the house’s original wall chimes (wired into the existing doorbell circuit) plus the HomeBase’s own built-in chime — two chimes per press |
| HomeBase generation | owner's edition |
| HomeBase location | owner's edition |
| Local storage | Encrypted on-device HomeBase storage; no monthly subscription required for local recording |
| App | Eufy Security (iOS/Android) |
| WiFi network | password on the credentials sheet |
| Eufy Security account login | see credentials sheet |
| Type | Linear/GoControl Z-Wave garage door opener controller — adds remote control and open/closed status to the existing opener |
|---|---|
| Exact model | owner's edition |
| Garage door opener it controls | owner's edition |
| Z-Wave hub controlling it | owner's edition |
| Power | Plug-in AC transformer to a nearby outlet, wired low-voltage to the opener’s control terminals |
| Door position sensing | Wireless tilt sensor mounted on the door (coin-cell battery, CR2032 on this product family) |
| Protocol | Z-Wave (not WiFi on its own — see Deep dive) |
7Documents & links
Official manuals and support pages for each device. Local copies are archived in the buyer’s edition (Phase B) so this works with no internet.
- Schlage Encode — FAQs
Official FAQ for the Encode WiFi deadbolt line. - Schlage — smart lock programming guides
Model-specific setup and programming guides. - Schlage Residential support — Factory Reset a Schlage Encode Lock
The exact reset procedure used in the re-key checklist above. - Schlage — rekeying instructions (PDF)
Official rekeying-kit procedure for the physical cylinder. - Schlage Encode — quick start / installation guide (PDF)
Archived via archive.org (the live schlage.com link now redirects to a JS-only app). Filename indicates the plain Encode, not Encode Plus — likely, not certain, since house photos can't distinguish the two either. Schlage does not publish a separate full owner's/user manual for Encode; this Quick Start Guide is the only static-PDF document that exists. - Eufy Security — support home
Guides, FAQs, and firmware for current Eufy Security devices. - Eufy — Video Doorbell Dual (2K) specifications
Official spec sheet — battery, storage, resolution. - Eufy Video Doorbell Dual (2K) — user manual (PDF)
Linked from official support.eufy.com. Identifies as "Video Doorbell Dual (Battery), Model T8213" — likely match on model family; owner confirms this unit is installed wired (powered from the house’s existing doorbell wiring) rather than running on battery. - Eufy — connect Battery Doorbell Dual to HomeBase 3
Pairing procedure, useful once the HomeBase generation is confirmed. - Eufy HomeBase 3 — user manual (PDF)
Via service.eufy.com. Owner has confirmed a HomeBase is in fact installed (in the office by the front door); this PDF was downloaded speculatively for the generic HomeBase 3 and still needs confirming against the actual generation installed here. - Linear GD00Z-4 — installation manual
Wiring, power specs, and Z-Wave inclusion for the GD00Z family — confirm which exact model is installed. - GoControl GD00Z-4 — installation manual (PDF, via Z-Wave Alliance)
gocontrol.com is dead; Nortek rebranded to niceforyou.com with no GD00Z docs. This is the Z-Wave Alliance's hosted copy of the manufacturer's own certification-submission PDF. Series-level — GD00Z-4 assumed as the most common sub-model. - Z-Wave Alliance — GD00Z-4 certified device manual
Official Z-Wave Alliance certification listing and manual.
To archive (Phase B)
Section 8Technical reference ExpandCollapse
The engineering layer — for a buyer's technician, or a curious owner.
For the buyer who wants to know how these three actually talk to the network — and to each other (short answer: they mostly don’t).
Three devices, two very different protocols
The Schlage lock and the Eufy doorbell are both WiFi-native: each one is its own client on the house network (see the Network page), reaching its manufacturer’s cloud directly for remote/app functionality. Core local function doesn’t depend on that cloud connection — the Schlage keypad locks and unlocks on its own logic even with no WiFi at all, and the Eufy doorbell still detects motion and can chime/notify over its local link to the HomeBase.
Owner's edition
Full details in the owner's edition — serial numbers, configuration and identity details continue in the complete manual, handed to the buyer at closing.
Local vs. cloud dependence
- Eufy is the most self-sufficient of the three: video is processed and stored locally on the HomeBase (encrypted, no monthly fee) rather than relying on a cloud DVR. The app still needs the internet to notify your phone remotely, but the recordings themselves don’t leave the house unless you choose to share them.
- Schlage keeps all locking logic on the lock itself — the code table lives in the lock’s own memory. WiFi/cloud is purely for remote app control and for syncing new codes without standing at the door.
- The garage controller’s local behavior is entirely a function of its hub: some hubs run automations locally even if internet/cloud is down, others require the cloud for every command. Which applies here depends on which hub is in use — another reason identifying it is worth doing early.
Garage controller — compatibility and wiring, as photographed
Owner's edition
Full details in the owner's edition — serial numbers, configuration and identity details continue in the complete manual, handed to the buyer at closing.
This controller family is documented as compatible with the large majority of sectional garage door openers made after 1993, with one notable exception worth checking: openers using a manufacturer’s proprietary rolling-code wall-button interface (e.g., Chamberlain/LiftMaster Security+2.0-style systems) aren’t supported the same way a simple mechanical pushbutton interface is. Since this controller is already installed and reported working, the opener is presumably compatible — confirming the opener’s own make/model at walkthrough closes the loop and unlocks its own manual too.
Eufy doorbell — what’s actually in the housing
The second, smaller lens near the edge of the housing is what makes this a “dual-cam” doorbell rather than a standard single-lens one: the main lens covers the usual wide, tall field of view for greeting visitors, while the second lens angles down to keep the doorstep — and anything left on it — in frame without the awkward fisheye distortion a single ultra-wide lens would need to cover both jobs.
What to gather to finish this page
- Which door(s) actually have the Schlage deadbolt, and the exact model/trim/SKU (photograph the interior label).
- The Eufy HomeBase’s exact generation (its location is known — see Specs).
- The garage controller’s exact model number (label only reads “Linear” in the walkthrough photo) and, critically, which Z-Wave hub or panel it’s currently included on.
- The garage door opener’s own make/model (photograph the motor head) — needed for its own manual and to confirm controller compatibility.
- Whether any additional cameras, alarm panel, or sensors exist anywhere on the property beyond what’s documented here.