06·FAQ
Frequently Asked Questions
Including the honest “does this house have X?” answers — a documented absence is still information.
Two kinds of answers live on this page: settled facts, and honest “not known yet” items. We’ve tried hard never to quietly turn the second kind into the first — if something says “none known” rather than “no,” that means nobody has confirmed its absence at the house, not that we’re certain it isn’t there.
Does the house have…
A gas fireplace?
To confirm. Gas service reaches the house (it feeds the BlueStar range), but a gas fireplace isn’t in the seeded equipment list. This will be confirmed at the walkthrough rather than assumed either way.
Security cameras beyond the doorbell?
None known beyond the Eufy Security video doorbell at the front door. Whether there are additional cameras elsewhere on the property is to confirm at the walkthrough.
A central vacuum system?
None known. To confirm — some 2017-era custom builds include one; it hasn’t turned up in any source yet.
A whole-house backup generator?
None known. Backup power here comes from the 2 Tesla Powerwalls, which pick up automatically during a grid outage — see the outage runbook. Whether there’s also a fuel-powered generator is to confirm, though the Powerwall setup makes one less likely to be necessary.
A fire sprinkler system?
Not documented. To confirm — residential fire sprinklers aren’t typically required at this size and type of home in Ridgefield, but that’s an inference, not a confirmed fact about this specific house.
A backflow preventer on the irrigation system?
Very likely yes, and required: Ridgefield requires a tested backflow-prevention assembly on any home with in-ground irrigation (see the document library and Maintenance calendar for the annual-test citation). The exact device and its location are to confirm and photograph at the walkthrough.
A monitored home security/alarm system, separate from the smart locks?
None known. The access-control layer documented so far is the Schlage Encode deadbolt, Eufy doorbell, and Linear garage controller — a professionally monitored alarm system hasn’t come up in any source. To confirm.
Water filtration beyond the softener?
A water softener and a separate water-treatment component are both photographed in place (installed 2017). Whether there’s additional point-of-use filtration — a reverse-osmosis tap at the kitchen sink, for instance — is to confirm.
An accessible attic or crawlspace?
To confirm/gather — not yet documented from any source.
A workshop or 220V outlet in the garage?
To confirm at the walkthrough, alongside the garage’s overhead storage rack load ratings.
Living here
What happens during a power outage?
Short version: the two Powerwalls should carry the house automatically, and you may not even notice unless you check the Tesla app. Full step-by-step detail, including what to watch for, is in Runbooks → Power outage.
Can I charge a car that isn’t a Tesla?
The installed Wall Connector is Tesla hardware; charging a non-Tesla EV from it is a real-world adapter question with a specific right answer for this connector generation. See EV Charging for the details rather than guessing here.
How do I get the official manuals for everything?
The Reference → Document library table lists every known device with a link to its manufacturer’s official support page; local offline copies are being archived there over time (Phase B).
How do I change the WiFi name or password?
It’s a two-minute task in the UniFi app — see Network → App & account for the exact steps.
Who do I call when something breaks?
The vendor & contractor directory is where that list lives, though most of it is still a gathering target. In the meantime, Start Here → Emergency contacts and each system page’s Troubleshooting section (“when to escalate”) point you in the right direction.
Is this manual kept up to date after I move in?
It’s a snapshot as of closing — a very thorough one, but a snapshot. The Maintenance calendar’s log is deliberately built to keep going after that: recorded history plus blank continuation pages in the printed binder, so the record doesn’t stop the day you take ownership.
Where are the WiFi password, lock codes, and account logins?
Nowhere in this manual, on purpose.
Every password, WiFi key, and access code for this houseSealed credentials sheet · handed over at closing
What’s the difference between the copy I have and a “showing edition”?
During the listing period, a redacted “showing edition” of this same content ran on a device during showings — identity and configuration details (serials, network specifics, lock/camera particulars) were physically left out of that build, not just hidden. The complete edition — the one you’re reading — has all of it, because you’re the owner now.
About this manual itself
Why do some pages say “draft — not house-verified”?
This manual was built in phases: first from records, manufacturer documentation, and photos already on hand (marked ✎ draft), then checked page-by-page against the actual house at a walkthrough (marked ✓ house-verified). A draft badge means “this is our best information so far, not yet confirmed in person” — not “don’t trust this.”
I see a “to confirm” or “to gather” chip — what does that mean?
It flags a specific detail (a model number, a filter size, a vendor name) that we know applies to this house but haven’t nailed down precisely yet, as opposed to a plain statement of fact. We’d rather show you exactly what’s missing than quietly guess and risk being wrong about something you rely on.